Frequently Asked Questions
Can't find the answer you're looking for?
Contact us and we'll be happy to help.
Contact Us!Downloads & Printing
Are your products digital or physical?
All Curious Cubs products are digital downloads. No physical items will be shipped.
How do I receive my files?
Once your purchase is complete, you'll receive access to download your files immediately.
Can I print my files more than once?
Yes! You can print your files as many times as you need for personal use.
Can I download my files more than once?
Yes! Once purchased, your files can be downloaded multiple times. We recommend saving a copy to your computer or cloud storage so you can easily access and print them whenever needed.
Languages
Are your products available in Afrikaans and English?
Many of our resources are available in both Afrikaans and English. Check the product description for language options.
Can I request a product in another language?
Feel free to contact us with requests and we'll do our best to help
Using Our Resources
What ages are your products suitable for?
Our resources are designed to be flexible and can often be adapted for children of different ages and learning levels.
Can I use these resources for homeschooling?
Absolutely! Our printables are perfect for homeschooling, extra practice, learning through play, and travel activities.
Can teachers use your resources in the classroom?
The resources are intended for personal use. If you would like to use our resources in a classroom, childcare centre, or other educational setting, please contact us for more information.
Orders & Support
I can't find my download. What should I do?
Check your email (including your spam folder) and contact us if you need assistance.
Do you offer refunds?
Due to the digital nature of our products, refunds are not available. Please see our Refund Policy for full details.
Can I request a custom theme or activity?
Yes! We're always open to new ideas. Feel free to get in touch with your suggestions.
